Checkout FAQ

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Questions

Answers

Is there an overview of the checkout process?

Yes. Click here to see an overview of the checkout process.

You can place multiple filings in your cart before checking out. When you are ready to pay for your filings, click the Proceed to Checkout button and submit your payment. After payment is accepted, you will be taken to a confirmation page where links to the printer friendly versions of your submitted filings will be displayed.

What date is used for filings in my cart?

Your UCC Statements will be effective as of the date and time you submit payment.

Notary applications will receive a commission date after all required documents and payment are submitted. The commission date is not based solely on the date the payment is submitted.

If you have multiple filings in your cart, they will all have effective dates at the time you pay, not the time they are created.

Can I save the confirmation page for later reference?

Yes, you can bookmark the page. This page is a record of your order and you can come back to it in the future by using either the bookmark you create or with the link we send in the confirmation e-mail.

How do I reduce the number of confirmation e-mails?

You will receive a confirmation email for each filing. If you would like to eliminate these emails from your inbox, you can setup an e-mail rule with your e-mail software. Microsoft Outlook and Lotus Notes are both capable of automatically filtering these confirmation e-mails.

Look to the documentation of your e-mail program for more help in setting up mail rules. Our confirmation e-mails have the same subject lines to help you easily filter these e-mails.

Can I see the filing summary after I put it in a cart?

Yes. The item is linked (the blue text). Click on this link to see the summary of information for this filing.

Where do I see the copies of the filings after I have paid?

After you successfully submitted payment, a confirmation page will be displayed. The links for the printer friendly copies are in the same location as the links to the summary information. See above.

Why has the checkout process changed?

The new checkout process allows you to create multiple filings and only have to enter payment information once. Also, the confirmation pages can be saved for future reference.

Are credit card numbers stored on DFI servers?

We do not store credit card numbers on our servers unless specifically authorized by the card owner through acceptance of a user agreement.